Service department & test winner

Exzellenter Service

Excellent service

The quality of our customer service is reviewed regularly with the help of Miele customer surveys; in addition, it is verified through tests by independent institutes. This applies to our products as well as our technical service. Therefore, it goes without saying that you can reach us in person 24 hours a day!

We are always close by

A comprehensive network of excellently trained Miele service technicians enables efficient route planning and thus rapid response times, so that your appliance is up and running again in a very short time.

The equipment in our service vehicles has been perfectly thought out

Our in-house service technicians not only possess the required know-how but are also equipped with the correct tools and spare parts for their particular field of work. Required spare parts are delivered overnight directly to the vehicle.

You can always reach us

24 hours a day 365 days a year.

Warranty extension

All Miele appliances have a 24-month warranty. If you would like to "cover your back" beyond this time frame, Miele offers you the opportunity to extend the warranty services with a Miele Service Certificate.

1st place

The factory service for Miele household appliances was given the highest rankings in 2011 for the 17th time in a row.